Research Analyst - Software

ID 2021-4427
# of Openings
Job Location
RS-Novi Beograd


IDC is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,100 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years IDC has provided strategic insights to help our clients achieve their key business objectives. IDC’s Insights businesses provide industry-focused advice for IT buyers in the Financial, Government, Health, Retail, Manufacturing and Energy verticals. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. You can learn more about IDC by visiting


You are an IT fan? You want to be in the centre of digital transformation and to see and measure the world of IT at first hand? Then IDC may be a perfect fit for you!


IDC is one of the most respected global technology market research firms. We are changing the way the world thinks about the impact of technology on business and society. Our people, data, and analytics create global technology insights that accelerate customer success.


IDC was recognized by the Institute of Industry Analyst Relations (IIAR) as the 2020 Analyst Firm of the Year for delivering critical, timely insights in coordinated efforts around the world, during a time when our customers faced unprecedented challenges. 


As a Research Analyst you conduct primary and secondary research for the IDC's Worldwide Software Tracker Program. This service provides an insight into the forces shaping the software market in Europe and examines how software vendors are positioned in this increasingly competitive market. You will be reviewing strategies, market positioning, and market shares of the different software vendors operating in various regions.


Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future.


  • Research Analyst will support and deliver industry and technology research for existing syndicated products – both qualitative and data-focused and as part of a global team.

  • The analyst will also support specific consulting projects, based on IDC data and research from different groups within IDC.

  • She/he will add to this with desk research from varied IDC sources enhancing the analysis and data.

  • The analyst is also expected to build strong relationships with vendors active in these markets, understanding key business and technology issues they face.

  • Successful candidates will contribute to the team's cross-industry market research across Europe, provide support to custom engagements, respond to client enquiries, and support the sales and marketing teams. 

  • We expect the candidate to build ongoing relationships with vendors, and produce comprehensive quantitative and qualitative analysis, explain key market trends, and advice on appropriate market strategies.




  • Interest in IT industry developments and trends.
  • University BA/MS degree in Organizational Sciences, Information Sciences, Economics, Statistics and similar.
  • Strong attention to detail and accuracy during data manipulation.
  • Advance use of Microsoft Excel (Lookup & Reference, Logical function, Pivot Table, Power Query).
  • Professional fluency in written and oral business English is required, and fluency in a second European language would be advantageous.
  • Outstanding writing skills, able to produce insightful reports based on sound survey or forecast data, providing meaningful recommendations.
  • Ability to think creatively and approach market data from different perspectives.
  • Extensive problem-solving skills and a positive attitude.

We Offer:

In addition to a competitive remuneration package, IDC offers the chance to join a research team in the industry's foremost provider of market intelligence, providing expert advice and knowledge to major institutions and organizations in Europe.


IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, colour, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status, or other categories protected by law.


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