Sales Manager

# of Openings


This position focuses on developing IDC’s research and consulting business with the Telecom Service Providers and select government bodies across Africa.


  • Understand business challenges with the identified customers, both existing and potential.
  • Position IDC as the go to partner for all market information and solving multitude of challenges which need information from the market through consultative discussions and workshops.
  • Within the identified customers, create business demand, which includes research and consulting services and engagements; Complete all sales activities such as:
    • Create Proposal preparation for prospective clients;
    • Focus Client acquisition: contact and follow-up;
    • Developing prospects and client profiling: developing new contacts and identifying major decision makers within the Telecoms industry and the identified government accounts;
  • Support regional teams across Africa in their business development activities with the telecom service providers
  • Customer care and management: in this role, the holder of the position will maintain close contact with IDC 's clients and complete with post-delivery relations in order;
  • Maintain effective working relations with local and WW IDC analysts and IDC global sales operations;
  • Create and manage business and market development/marketing activity;
  • Financial monitoring and management of sales to assigned key clients, forecasts and submission of final results;
  • Create symbiotic relationships within the ICT and Government ecosystem to further IDC demand and services.


  • University Degree is essential. An MBA would be preferred;
  • Minimum of 10+ years of experience in Sales or Business development role focused on selling to the Telecom industry;
  • Experience with a Research House/Telecom Services Provider/Telecom Solution Provider in a pre-sales/solution consulting role/product management role would be an added advantage;
  • The candidate should have proven experience in a techno-commercial role
  • Excellent at establishing and managing relationships with customers and prospects;
  • Sound understanding of the business challenges of telecom service providers
  • Excellent written and oral communication skills, fluent in English; Added language (French, Portuguese) would be beneficial
  • Comfortable in writing proposals;
  • Excellent user knowledge of MS Office and databases.

The successful candidate should be comfortable in carrying a large USD target and interacting with senior level executives who drives client engagements independently.


He or she will also have or quickly be able to establish a network of contacts in the strategy/marketing departments of Telecom players in the region and be adept at communicating, listening, interpersonal relationships, and negotiating.


Teamwork capabilities are fundamental. Flexibility, initiative, and problem solving are also required. The candidate should be a dynamic and enthusiastic person geared towards commercial thinking and business opportunity, with self-confidence and the ability to work under pressure and cope easily with change.


In return, the candidate will be offered the opportunity to work in an innovative and rapidly growing international environment and receive a competitive salary. He or she will have the opportunity to grow professionally within an organization with high market credibility and considerable respect in the industry.


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