• Senior Research Analyst / Research Manager, Service Providers xSP - IDC UK

    ID 2017-2315
    # of Openings
    Job Location
  • Overview

    IDC is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1000 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For more than 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and Event Company.


    About the position

    IDC Europe is looking for a Senior Research Analyst / Research Manager to build out Service Provider (xSP) infrastructure research. The successful candidate will report to the Research Director, IDC European Infrastructure group.


    In this role, you will be tasked with building a compelling research agenda around xSP infrastructure with a European focus. The end goal is responding to fast-growing demand for insight in the xSP space by engaging in outbound and inbound customer interactions.


    Essential to this role is the creation of written research deliverables – including market and data analysis documents, profiles of xSPs as providers of infrastructure services and buyers of infrastructure products and vendor comparison reports. Delivery of presentations and webcasts is also an integral part of the job. All these deliverables will also feed into strategic advisory and go-to-market engagements that you would be expected to deliver for clients across Europe.


    Already well-established with a broad network in the overall IT and specifically the xSP, IT ecosystem and/or IT infrastructure space, the ideal candidate will be able to quickly build an internal network with the key stakeholders including analysts covering complementary areas (e.g. Channel, Telco, Outsourcing). You will be expected to work with IDC sales, consultants and other analysts to fulfil projects, help drive business development and support events.


    Interested individuals that meet the following minimum requirements are encouraged to apply:

    • Minimum 5-years job experience in a market research or management consulting firm, a market intelligence division of an IT company, or a consultancy focused on IT
    • Must be considered a "domain expert" in the xSP space and / or in the core infrastructure software and hardware space
    • Ability to articulate complex commercial and technology concepts in a synthetic prose
    • Ability to read through complex datasets and expose original insights
    • Able to work well with tight schedules and complex team structures
    • Excellent team player, able to agree and coordinate research with analysts outside the core team
    • Exceptional communication skills - written and verbal mastery of English required. Any additional European language is a plus
    • High sense of ownership, strong organizational and project management skills
    • Confident and credible manners to lead customer discussions
    • Business acumen and business development sense a strong plus
    • Management experience or interest in management is a plus
    • In depth knowledge of cloud technologies (e.g. OpenStack, cloud connectivity, automation software etc.) a plus
    • Hands-on expertise in marketing or sales in an xSP, Channel or Vendor role is a plus
    • Hands-on understanding of the multi-tier European IT Supply Chain is a plus
    • Minimum university or college degree, BA, BSc or equivalent

    The role will be UK-based and involve some travel, predominantly to Continental Europe but occasionally to other regions.


    In addition to a competitive remuneration package, IDC offers the chance to join a research team in the industry's foremost provider of market intelligence, providing expert advice and knowledge to major institutions and organisations in Europe.


    The selection process will take place in several phases, starting with an initial telephone-based discussion before progressing to a first formal interview at IDC's offices. At this stage candidates will be required to submit an example of analytical writing, based on a topic provided. Individuals with professional qualitative writing samples are encouraged to submit no more than two representative samples for consideration. A second formal interview will complete the process, during which candidates will demonstrate their presentation skills.


    IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law.


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